Terms & Conditions

Welcome to TheGadgetPK! By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Terms

  • TheGadgetPK (based in Faisalabad) operates as an online gadget store.

  • Customers must be at least 18 years old or have parental consent to make a purchase.

  • All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.

2. Order & Payment

  • Orders are confirmed only after Confirmation Call to Customer.

  • We accept payments via:

    • Bank Transfer

    • JazzCash / EasyPaisa

    • Cash on Delivery (COD) 

  • In case of payment failure, the order will be automatically canceled.

3. Shipping & Delivery

  • Delivery time: 1-3 working days (Faisalabad) | 3-5 working days (Other cities).

  • Free delivery may apply according to our Promotion 

  • Customers must provide the correct address; TheGadgetPK is not responsible for wrong deliveries due to incorrect details.

4. Return & Exchange Policy

  • 7-day return/exchange policy applies only if the product is unused, undamaged, and in original packaging.

  • Customers must ship the product back for inspection before refund/exchange.

  • Refunds are processed within 4-5 working days via the original payment method.

5. Warranty & Claims

  • Products come with brand/manufacturer warranty (if applicable).

  • Warranty claims must be processed through the brand’s official service centers.

  • TheGadgetPK is not liable for:

    • Physical damage (Without Video Proof of unboxing parcel)

    • Software issues caused by unauthorized modifications.

6. Privacy & Data Security

  • Customer data (name, address, contact) is kept confidential and not shared with third parties.

  • We may send promotional emails/SMS; customers can opt out anytime.

7. Fraud & Misuse

  • TheGadgetPK reserves the right to:

    • Cancel suspicious orders.

    • Blacklist fraudulent buyers.

    • Take legal action in case of chargeback fraud.

8. Limitation of Liability

  • TheGadgetPK is not responsible for:

    • Delays due to courier services or natural disasters.

    • Minor color variations (due to screen settings).

9. Governing Law

  • These terms are governed by the laws of Pakistan, and any disputes will be resolved in Faisalabad courts.

10. Changes to Terms

  • TheGadgetPK may update these terms; customers will be notified of major changes.

Contact Us

For any questions regarding our Terms & Conditions, contact:
📞 Phone: 0333-6245656
📧 Email: info@thegadgetpk.com
🏢 Address: office P-15 2nd floor Chenab Market Susan Road, Faisalabad

Thank you for choosing TheGadgetPK – Faisalabad’s Trusted Gadget Store!