Return & Exchange Policy

At TheGadgetPK, we strive to ensure complete customer satisfaction. If you are not entirely happy with your purchase, we offer a 7-day return or exchange policy under the following conditions:

✅ Conditions for Return/Exchange:

  1. The item must be unused, undamaged, and in its original packaging.

  2. The request must be made within 7 days of receiving the product.

  3. The product must include all original tags, accessories, and invoices.

🔄 Exchange Process:

  • The customer must send the product back to us for inspection.

  • Our team will check the product’s condition.

  • Once approved, we will arrange a free exchange (no delivery charges).

💸 Refund Process:

  • If you choose a refund instead of an exchange:

    • The amount will be transferred online within 4-5 working days.

    • Alternatively, you can select another product of the same or higher value.

📦 How to Initiate a Return/Exchange?

  1. Contact our support team at WhatsApp Number 0333-6245656 with your order details.

  2. Pack the product securely and ship it to our address in Faisalabad.

  3. Once received, we will process your request as per policy.

Note:

  • TheGadgetPK reserves the right to reject returns if the product is used or damaged.

  • For any queries, reach out to us at Customer Support Contact .

Thank you for shopping with TheGadgetPK – Faisalabad’s Trusted Gadget Store!