Return & Exchange Policy
At TheGadgetPK, we strive to ensure complete customer satisfaction. If you are not entirely happy with your purchase, we offer a 7-day return or exchange policy under the following conditions:
✅ Conditions for Return/Exchange:
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The item must be unused, undamaged, and in its original packaging.
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The request must be made within 7 days of receiving the product.
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The product must include all original tags, accessories, and invoices.
🔄 Exchange Process:
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The customer must send the product back to us for inspection.
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Our team will check the product’s condition.
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Once approved, we will arrange a free exchange (no delivery charges).
💸 Refund Process:
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If you choose a refund instead of an exchange:
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The amount will be transferred online within 4-5 working days.
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Alternatively, you can select another product of the same or higher value.
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📦 How to Initiate a Return/Exchange?
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Contact our support team at WhatsApp Number 0333-6245656 with your order details.
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Pack the product securely and ship it to our address in Faisalabad.
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Once received, we will process your request as per policy.
Note:
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TheGadgetPK reserves the right to reject returns if the product is used or damaged.
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For any queries, reach out to us at Customer Support Contact .
Thank you for shopping with TheGadgetPK – Faisalabad’s Trusted Gadget Store!